Terms & Conditions - Mountain Skills Academy & Adventures
MSAA

Terms & Conditions

CANCELLATION POLICY

Applicable to all tours and courses*: If conditions force us to cancel a course or trip we will do all we can to accommodate you at another date. If this isn’t possible we will offer a full refund. We reserve the right to decline rescheduling dates based on availability. *Does not apply to First Aid and WFR courses.

Adventures Cancellation Policy

Half Day and Full Day Programs

  • Within 24 hours: Cancellation notice will result in a 100% forfeit of tuition, no reschedule.
  • Outside of 24 hours: $25 rescheduling fee per booking or full refund.
Multi Day Programs
  • 2 Day Programs: Within 10 days cancellation notice will result in a 100% forfeit of tuition, Outside of 10 days: $25 penalty to reschedule per booking or full refund.
  • 3+ Day Programs: 30 days cancellation notice will result in a 100% forfeit of tuition, Outside of 30 days: $75 penalty to reschedule or full refund.
  • Customized Trips: 30 days cancellation notice will result in a 100% forfeit of tuition, Outside of 30 days: $75penalty to reschedule per booking or full refund.

**On all multi day trips pre arranged add-ons are non-refundable (food, accommodation, etc).

Courses Cancellation Policy

1-2 Day Courses

  • Within 10 days: Cancellation notice will result in a 100% forfeit of tuition
  • Outside of 10 days: $75 penalty to reschedule per booking or full refund.

3+ Day Courses

  • Within 30 days: Cancellation notice will result in a 100% forfeit of tuition
  • Outside of 30 days: $75 penalty to reschedule per booking or full refund.

**If you are able to find someone else to take your place on a course, please let us know as we are more than happy to transfer bookings.

TERMS AND CONDITIONS

MountainSkillsAcademy.com Website Terms of Use

Use of this site, available as www.mountainskillsacademy.com, and www.whistlerguides.com signifies your agreement to the Terms Of Use / Disclaimer.  Mountain Skills Academy is referred to below as MSAA.

Disclaimer

We endeavour to keep all information contained in MountainSkillsAcademy.com up-to-date. However, prices, listings, articles and other information are subject to change and are for information purposes only. MSAA assumes no responsibility for errors or omissions noted on this Web site. Please verify all information via email or by telephone.

Trademarks

Publications, products, content or services referenced herein or on the Site are the exclusive trademarks of the MSAA, including the “look” and “feel” of the Site, MountainSkillsAcademy.com colour combinations, layout, and all other graphical elements.

Any use of MountainSkillsAcademy.com’s trademarks are strictly prohibited without the express permission from the MSAA. Other product and company names mentioned in the Site may be the trademarks of their respective owners.

Links to 3rd Party Web sites

This Web site contains hyperlinks to Web sites operated by parties other than MSAA. MSAA does not control such Web sites and is not responsible for their contents. MSAA’s inclusion of hyperlinks to such Web sites does not imply any endorsement of the material on such Web sites or any association with their operators.

Limitation of Liability

Neither MSAA nor any of its directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

 

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